Problem
A textile manufacturer receives about 30 orders via email every day. One full time
employee was needed to check the email attachments, search the
company database, create a sales order in the company ERP software by entering
each item one by one and generate the invoice.
It took about 20 minutes per order and the employee spent around 7 hours
on this business process every day.
Solution
We built a digital robot to monitor the email inbox and process the purchase orders. For each order, the robot logs in to the ERP software, checks item availability, creates the sales order and the invoice exactly like a human worker. At the end of the day, the robot generates and emails a report to the employee for reference.
Impact
The employee went from spending 7 hours a day processing customer orders repetitively to just 1 hour. Now, the employee just checks the report and processes the exceptional cases. The company saves 120 hours of manual work per month and the employee can focus on higher value tasks.
85%
Time Savings
From 7 hours per day to 1 hour
90%
Reduction in Cost
From €4.50 per order to €0.55
7X
Increase in Speed
From 3 orders per hour to 20 orders
"We got our robot in less than three weeks of our first meeting. It is amazing how efficient the robot is. It works much faster than a human employee and it is still much more accurate. We get all of our orders processed, without mistakes, within five minutes, regardless of the time of the day. We should have automated this years ago!"
- Client TestimonialResults
Zero Mistakes
The robot never makes a mistake. It performs all the necessary checks and enters all of the required information into the ERP system perfectly, every single time.
Greater Transparency
The robot generates a daily report of all processed orders and notifies the employee of any problems such as item unavailability or missing data in the company system.
Faster Order Processing
The robot processes the customer orders as soon as the email is received without delay so other workers do not have to wait and the order is completed faster.
Ready to automate your business?
Contact us to discuss automation use cases, questions
or any general inquiries.